FAQ

If your question is not listed, join our IRC channel or feel free to Email the developer.

Why is the dashboard showing a lower hashrate then my miner?
The dashboard hashrate is an over time (5 or 10 min) calculation, based upon the shares you submitted during this period. This means you have to wait at least 5 min to see the dashboard showing a real hashrate. If you were having hard shares, your displayed hashrate will be lower. Wen the last shares were easy, you hashrate will be displayed higher then your miners hashrate.

Anyways, just use it as an indication to quickly check if everything is running OK and don't worry about the hashrate showing 20% off. The miner on your computer/rig is always showing the right hashrate.

After mining for a while I still havent got any unconfirmed/confirmed coins?
You will get the coins credited to your account, when the block is found. If there is not any block found in that period, you will have nothing in your balance. The Time Since Last Block can be found under the statistics tab on the pools website. If submitted shares, everything will be allright.

If you submitted shares and there was a block found but you haven't recieved any coins, contact us on the IRC chat. The CRONjobs might be stuck. Note that shares submitted during CRONjob downtime, will catch up when the CRONjobs are turned back on. Not any share goes to waste and you will recieve the coins.

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